Drop in a script. Get an inbox, a help bot, and a queue.
AskCore handles the messy middle: ingestion, embedding, retrieval, routing, escalation, SLA, analytics. You ship a tag, point at your docs, and get a working support layer.
Website chat widget
One script tag. Branded to your site, tied to a specific chatbot, with attachments, theming, and pre-chat options.
Email channel
Inbound email becomes a conversation in the same inbox. AI replies, knowledge lookups, and human handoff all work the same as on chat.
Shared team inbox
Realtime view, assign, prioritize, and resolve. SSE-powered presence shows who is typing and who is replying — no refresh button required.
Contacts and history
Customer context, notes, and tags follow each thread. Operators reply with the full picture, not a blank slate.
AI when it's right, humans when it matters
Sentiment + intent detection routes negative or confused conversations to a real operator with the conversation preloaded.
Hybrid knowledge core
Public sources (sitemap, URL crawl, help articles) + private sources (ZIP uploads, manual paste). Same engine. Citations on every answer.
Public + private chatbots
A public chatbot on your homepage. A private chatbot inside your customer portal. Different audiences, different knowledge — one workspace, one bill.
Multiple chatbots, scoped knowledge
Run as many chatbots as you have brands, products, or audiences. Mark each knowledge source as shared with all bots, or restricted to selected ones.
Automations, routing, and SLA
Trigger by status, intent, or sentiment. Auto-tag, auto-assign, auto-escalate. First-response and resolution timers built in.
Reporting and coaching
CSAT, response speed, AI activity, and knowledge gaps from one report layer. Track AI replies and human replies separately.
API, webhooks, and bring-your-own-keys
Voyage, OpenAI-compatible, or self-hosted (TEI, Ollama). Swap providers in one env var. Your knowledge stays in your Qdrant.
Audit, shadow, multi-tenant
Audited shadow sessions. Per-tenant plans, invoices, and credits. SOC2-friendly out of the box.
Install the widget in one line
Add the widget to any page. Public chatbots embed with the tenant key, slug, and public API key. Private chatbots stay internal until you say so.
<script src="https://askcore.org/widget.js" data-tenant="demo" data-chatbot="support" data-api-key="wb_public_key" data-theme="#22c55e"></script>Use the generated snippet from Chatbot setup. Public embeds are safe to ship in your homepage HTML; private ones require auth.
See the full product in action
Start with one chatbot, mix a sitemap with a ZIP, and watch the citations land. Expand into automation, reporting, and multi-tenant as your team grows.
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